Archive for the ‘Rants’ Category

Books, Brochures and Business Cards

Posted on: June 16th, 2011 by Geoff Livingston 24 Comments

Soleil says, "The Fifth Estate, huh?"

Welcome to the Fifth Estate is dedicated to Soleil Maya Livingston, pictured above.

After you publish a book, you don’t need a brochure. You walk in with the book, and give it to them. If your book does really well, you don’t even need to hand them a business card. They already know who you are. Instant name recognition and credibility are two primary benefits of writing a great book. Unfortunately, these by-products of disseminating (hopefully) noteworthy ideas have become the primary purpose behind many marketing voices’ books.

Back before publishers sold their souls to Mephistopheles (and marketers), books used to get published because they were unique, offering completely new views, or different ideas and approaches to older topics. That was the whole reason to publish; to bring new ideas to the table.

As a teenage boy and a college student, there was great joy reading new fiction or nonfiction with fantastic ideas. Today, it is disturbing to see the rewards of publishing are surpassing the original reasons to embark on the endeavor.

The benefits for authors included the accolades, new book contracts, and yes, credibility and perhaps business. To this day, these are the primary benefits for authors. Writing books doesn’t pay enough to cover the mortgage.

Marketers have awoken to the image value that writing a book brings. And publishers love the fact that marketers pimp their books so well! Unfortunately, most publishers are no longer printing original business thought anymore. Instead, they are publishing 200 page brochures and business cards.

Perhaps what is worse is the way many of today’s authors go out and shamelessly pimp their book like it is the second coming of that carpenter guy. Instead of showing how their ideas can help people or the industry as a whole, they turn their books into self promotion vehicles.

There is one fellow author who literally uses any casual mention on social profiles to name drop the title of his book. It is one of the most shameless behaviors of book pimpery yet (right after the above baby photo). But it’s not surprising.

That’s a travesty. Seriously. It’s a damn shame that within the marketing and social media industry publishing a book is a coveted trophy for buzz.

The saturation point may be coming, too. People are growing weary of receiving the shameless arm wrenches and the self posturing. God forbid if you contest any ideas in said books. The egos involved can’t handle people feeling differently.

Business books need to be better than a platform; they need to spark their readers and make them better at their jobs. Unfortunately, it seems most authors or publishers don’t view it that way. Perhaps Seth Godin’s book title was right, “All Marketers Are Liars.” Will they say that about all marketing authors, too?

Special thanks to Rich Becker for suggesting this topic.

Popularity: 1% [?]

Posturing Wastes Corporate Content

Posted on: June 7th, 2011 by Geoff Livingston 11 Comments

Tree Pose!
Image by lululemon athletica

Sometimes moving to a conversational medium can be hard. Transitioning style — blogs, videos, social networks updates, etc. — to serve stakeholder groups can be extremely challenging. This is a legitimate challenge of moving from traditional to conversational marketing. But some marketers ignore the relational value of social content, and abuse these media to posture, positioning for influence and popularity rather than serving. Posturing wastes corporate content.

Fellow blogger Rich Becker recently discussed the Fifth Estate, and how the PR blogosphere doesn’t act responsibly. That’s because many PR 2.0/social media influencers, just like their predecessors, believe that PR and marketing is about posturing. They are more concerned about looking good and maintaining influence than building real relationships or discussing industry ethics (see Becker post). God forbid if they took time to talk about anything other than themselves.

Let’s be clear. Blogging and creating content for popularity can make you “influential” by certain algorithms. And influence is the paper tiger that PR 2.0 social media types trot into the boardroom to close the deal. But that won’t build customer loyalty.

Content needs to serve stakeholders. For all intents and purposes, it’s a product you are creating for them. The correct use of content is to serve people, make their lives better. That’s the whole gist of positioning content marketing as the Serve strategy in Welcome to The Fifth Estate. Applied, if PR 2.0 bloggers had guts they would take up serious ethics issues like Weiner/Twitter use & Motrin, rather than getting flabbergasted by the latest Apple iOS announcement. It would better serve their clients.

Yes, there are other benefits, including thought leadership, SEO and customer loyalty (for nonprofits; donor, volunteer or beneficiary). This is the gravy received for doing the job right. That means make your readers’ lives better and easier through the content you are creating for them.

Today on Gaping Void, Kathy Sierra had a stirring post, “Pixie Dust & the Mountain of Mediocrity” to this effect: “If people love what a product, book, service let’s them *do*, they will not shut up about it. The answer has always been there: to make the product, book, service that enables, empowers, MAKES USERS AWESOME. The rest nearly always takes care of itself.”

When Media Professor Stephen D. Cooper came up with the concept of the Fifth Estate, he meant bloggers could become as meaningful to communities as the traditional media, becoming their watchdog. The pen is a powerful, powerful tool. When it is used in service to help our families, friends, countrymen, and, yes, our customers, it becomes a great thing. However, content that supports personal branding and false influence falls into that bottomless chasm of marketing BS.

Avoid posturing, and start helping people out. In the end, this is the answer you’ve been looking for anyway.

Popularity: 1% [?]

Infographics: Art or Porn?

Posted on: May 25th, 2011 by Geoff Livingston 40 Comments

InfoGraphicGraphicInfo
Infographic by Isaac Pigott

They say a picture is worth a thousand words. They convey stories in ways complex narrative content. When people try to shove 10,000 words into one infographic, pictures create headaches. And so we have the debate of whether most infographics are well-designed art or cheap info porn.

What used to be a clever art form from the likes of USA Today and the Onion (hat tip: Brian Blank) has now become the social web’s equivalent of media snacks. But Pop Chips are not hors d’ouvres as we have learned, and these infographics have become painful in length and the amount of complex data they try to convey.

Some require three, four or more screen views to convey all of their data. Others have so much information packed into the single screen view that you need reading glasses to read the fonts. These types of infographics would make any art director worth their salt scream. David Ogilvy would roll over in his grave if he could see these monstrosities. Is this too harsh? No. It’s the equivalent of admiring a beautiful painting depicting a woman versus watching cheap porn.

Yet more and more infographics are created because, frankly, they fascinate the eye attracting readers where simple text leaves content producers wanting. Complex infographics are the bad accidents of online media, sending in droves of online rubberneckers and fostering new inbound links.

Aston
Jon Aston hates infographics (Image by Devin Matthias)

That’s not to throw out the baby with the bathwater. A simple, well designed infographic can still tell an incredible story. But these types of infographics are harder and rarer to find. As Chip Heath said, “Simple is not easy.” Make sure the infographics you use are well-designed, convey information concisely and are actually useful.

What do you think of the infographic craze? Do you love them or hate them?

Popularity: 3% [?]