Amending Online Wrongs Takes a Long Time

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Image by Blake Reed

As someone who delivered more than his fair share of snarky, forceful contrarian opinion about people and brands in online conversations, I believe this behavior harms communities.

Having alienated readers, friends and business interests alike with this behavior, I’ve made a concerted effort to change.

But people don’t forget so easily, as a couple of commenters reminded me in response to this week’s Cathryn Sloane post.

My conclusion: It takes a long time to amend “douchebaggery.”

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