Posts Tagged ‘best practices’

SxSW Success Begins Now

Posted on: November 27th, 2012 by Geoff Livingston 10 Comments

Sxswdemographics

I closed more than $500,000 worth of consulting deals from the past four SxSW interactive festivals.

Every year has produced at least one new successful business relationship, making the event a must attend for me. Yet, many of my colleagues complain about their lack of success at Sx (as veterans call it).

Some ask me how I achieve success at SxSW when others seem to struggle. Here are my tips to make the most of this great opportunity:

Get Started Now

SxSW winners are made before the show, not at the event.
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Memo to Crowdsourcing: Grow Up

Posted on: March 17th, 2011 by Geoff Livingston 11 Comments

by GeniusRocket President Peter LaMotte

At some point, every teenage boy looks around his bedroom and realizes it’s time to grow up. The little league trophies. The Star Wars sheets. The Elle McPherson poster (okay, maybe those last two can stay). But anything that’s going to embarrass you when you bring your college girlfriend home has got to go. You don’t need anyone to tell you—you just wake up one day and know it’s time to move forward.

Just like you wish your Little League career had, in just a few years, the term crowdsourcing has lurched out of obscurity to become a major part of the world we live in, especially within the marketing lexicon.

Most marketers have either first hand experience with crowdsourcing, or at a minimum have heard the term and know they should learn more. But crowdsourcing has evolved beyond just crowdsourcing for video and graphic design to include complex research, micro-financing and vast ideation. And while the teenage kid may not know what crowdsourcing is; he knows as he watches the Super Bowl each year, that a few of those ads are lot funnier than the others. He also doesn’t realize, that he’s witnessing a powerful new marketing trend. Because crowdsourcing may actually be most well known through the Doritos and Pepsi contests that premier each year during the Super Bowl.

First in 2007, Doritos was ahead of the crowd, no pun intended, when they turned to the masses to source what they hoped would be an entertaining commercial. In using the Super Bowl as the platform to launch these videos, Doritos, along with their agency Goodby Silverstein & Partners, took a considerable risk. Less than one year earlier, Chevrolet experienced a PR nightmare when it used a crowdsourcing contest to mash up Chevy Tahoe ads resulting in less-than-brand-loving tag lines such as “It’s Global Warming Time” and spots that touted the killing power of a large SUV. Yet, surprisingly, Doritos’s results were not only brand-friendly, catching and entertaining but generated endless buzz about Doritos and the power of creative crowdsourcing.

After taking one Super Bowl off from sourcing commercials, and turned to discovering unknown musicians through a crowdsourcing campaign, Doritos and its parent company Pepsi, came back to crowdsourcing for the 2009 Super Bowl and has stayed with the user-generated content approach each year since.

There is no question that they have delivered highly entertaining ads across the years by turning to the crowdsourced approach. The ads have consistently proven that crowdsourcing can produce great viral content and guaranteed viewership.

Now fast forward to 2011 and Doritos’s fourth trip to the crowdsourcing well, and one thing is clear, physical and childish humor seems to be content that rises to the top. In every year that Doritos has turned to crowdsourcing (including this year where sister brand Pepsi Max joined the competition) the majority of the crowdsourced ads selected for the Super Bowl are ones based upon physical comedy and sexual innuendo.

This is not to suggest that these aren’t effective ads. Especially for teenage boys. They continue to score very well on the USA Today Ad Meter. But the ads make a convincing argument that crowdsourcing needs to grow up and be less about men being hit in the groin.

Given the right incentive or a well-constructed crowdsourcing model, there is no reason why this year’s hugely popular Volkswagen Darth Vader spot couldn’t have been crowdsourced. Even Chrysler spot about Detroit could have been created (without the Eminem’s appearance of course) through crowdsourcing. Neither ad needed multimillion-dollar special effects, or multi-location scouting. It simply needs a big idea and talented production team.

This isn’t to say that these quality ads aren’t being generated already through video crowdsourcing sites, but the lessons brands need to learning from Doritos’s success aren’t about the power of crowdsourcing. Time and time again, when major brands turn to crowdsourcing for ads, they often set up creative briefs asking for sophomoric story lines.

You can generate just as much buzz and online discussion with an emotionally powerful crowdsourced video as you would with any cheap laugh. Brand managers and agencies need to trust in the production companies and freelancers of the world to create content that can bring you to tears from sentimental emotion just as easily as getting hit in the crotch can solicit a laugh.

Peter LaMotte (@peterlamotte) is President of GeniusRocket, a Curated Crowdsourcing company. The Curated Crowdsourcing model relies upon a vetted community of experienced and professional production companies, writers, and advertising veterans to deliver high quality commercial video content at a fraction of the cost of traditional means. Peter previously worked at Corporate Executive Board, IBM, and Apple. He holds BA in International Business from Rhodes College, and MBA from Vanderbilt University.

4 Ways to Improve Content

Posted on: February 8th, 2011 by Geoff Livingston 38 Comments

Carré d'as
Image by Markaud

Sometimes blog content doesn’t resonate as well as one would like. It can be hard to pinpoint why. There’s an editorial mission in place, regular posts are published everyday, and you seem to be talking about what matters, but no one pays attention.

There’s nothing worse than feeling like you’re stuck. That’s when examining mechanics means the most. What are some ways to strengthen content to increase reader attention? Here are four ways to jump start your writing…

Slow Down Production, Focus on Quality

Audi R8 (DC Auto Show)

A current conversation amongst leading voices has reinvigorated the old quality versus quantity debate. Mitch Joel says dilution of content to achieve frequency (and therefore attention) doesn’t help. Richard Becker recently began compiling research of 250 blogs from the 2010 Fresh Content project. Becker’s research demonstrated that BOTH consistency and clarity were necessary for success.

Publishing crap content five times a week or twice a day won’t make your situation better. Half baked content gets one quarter of the attention that a fantastically well thought out blog post does. You do the math.

Ideally, a blog needs three posts a week to maintain enough presence to achieve a top ranking or become a leading vehicle for thought and conversation. Slow down production and refocus on creating outstanding content. You can always increase frequency once the blog is back on track.

Stop Talking About Yourself (or Your Organization)

It’s been said here before. It will be said again. No one cares about you. They care about themselves. Frankly, overusing first person pronouns makes you sound self promoting and egotistical, and if it’s an organization it reads like corporate messaging. In fact, the narcissistic compulsion to consistently talk about me, myself and I (or we, our and us) becomes a detriment to building readership.

Instead of waxing your own car, get right into what’s in it for the reader. If your opening paragraph mentions the first person more than once (if at all) and doesn’t have a clear thesis, know that it’s a failed post right out of the gate. Focus on the reader and what’s in it for THEM, not how smart you are.

And if you are hiding behind the personality argument, please, please consider what you are saying. Good writers know their personality comes through sans self talk. It’s called style. Do an intentional edit to weed out the first person as much as possible.

Increase Listening

Listen
Image by ky_olsen

If you are creating more content than you are reading, you have a huge issue. First of all, it’s highly likely you are out of touch with your stakeholders, and what interests them. Great content creators develop relevant, prescient information that speaks to the times and trends.

Secondly, because of the disconnect with the community you’re dictating to your readers and stakeholders what you think matters. That may be OK if your primary goal is journaling; however, this post seeks to increase traffic, not wax poetic.

Don’t treat your readers like “consumers” of bubble gum! They invest time and in some cases social capital to read and spread the word about your writing. Do your homework. Read your stakeholders’ conversations and content. Listen to them, understand what they care about so you can offer relevant content.

Create More Content That Works

Andrew Dumm, Winner (Men) 2008 MCM
Image by dbking

Sometimes an editorial mission can create too much latitude for the writer, and it becomes necessary to refocus on content that readers actually want. Go back through your Google Analytics data and see what’s been working. Focus on trends instead of individual posts. A combination of analytics on unique visits, time on page, and conversation (via PostRank) should reveal an interesting picture.

For example, in the past few months on this blog you like four types of posts; strategy-oriented pieces, online content best practices, timely event-centric pieces, and discussions about the ethics and issues surrounding the growing social media bubble. You don’t like pieces about the environment, causes or entrepreneurial leadership.

Take the findings to heart, and adjust your editorial mission as necessary. Wash, rinse, repeat.

How do you strengthen your content during down periods?

Related reading: Blogging Primer, 5 Tips for Blogging in the Post RSS Era