Meet Joseph Mwakima, the Ultimate Community Manager

In online circles we believe a community manager is someone who cultivates and activates a group or a brand following on a social network. In Africa I met the ultimate community manager, Joseph Mwakima, a fellow busy activating his community and inspiring change in Kenya’s Kasigau Corrdidor REDD+ (Reducing Emissions from Deforestation and Degradation) Project area through word of mouth.

But unlike his American counterparts, Joseph doesn’t use a Facebook Group, Instagram or Twitter as primary tools of his job (though he is on those Wildlife Works community relations officer, he regularly meets with people engaged in projects throughout the region.

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Joseph could have gotten a job in the city. He has a wife and baby, and could easily justify seeking more bountiful land. He’s also college educated, speaks fluent English, and is well travelled. But he instead came back to the region he calls home to make a difference. His community needs him, as does the overall Wildlife Works effort.

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A variety of issues are impacting the region, including rapid deforestation through slash and burn farming and charcoal harvesting, a lack of jobs in the community, and disappearing wildlife. The REDD+ Project Joseph is part of seeks to counteract challenges with a sustainable community development program that creates jobs and protects the forest.

Joseph Talikng to Us

I got to see Joseph at work, thanks to working with Audi as part of its documentary project produced by VIVA Creative (you can see Joseph talking to the VIVA team above). Audi supports Wildlife Works as part of its carbon offset program that compensates drivers for the manufacturing and first 50,000 gas-driven miles of the new A3 e-tron being released this fall.

Widespread Community Activation

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Nestled between Kenya’s Tsavo East and West National Parks, the Kasigau Corridor REDD+ Project is widely considered to be a leader in sustainable carbon offsets. Wildlife Works applies a wide set of innovative market-based solutions to the conservation of biodiversity.

Joseph works in the community to socialize the solutions and encourage adoption of them. Here is what I witnessed Joseph doing:

World Environment Day

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Marasi Primary School hosted a World Environment Day celebration the day after we (the documentary team) arrived. It acknowledged many of the positive changes that have occurred as a result of the community’s fight to stop deforestation. There, I watched Joseph help a child plant a tree, speak with children, and converse with many of the community leaders in attendance.

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The school in many ways symbolizes the future of the corridor. In total, Wildlife Works pays for the school fees of more than 3,000 students in the area, including partial scholarships for some college students. Most people who work for Wildlife Works reinvest their wages in their children’s education.

Rangers

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In this picture below you can see Joseph talking with several Wildlife Works Rangers. The rangers are an 80+ person ranger corps that protects wildlife throughout the corridor’s 500,000 acres from poachers seeking ivory. They also stop people from slash and burn farming or from simply cutting down trees for charcoal. So part of Joseph’s job is explaining to them why the rangers are stopping them from using the forestland, and what alternatives they have.

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We spent seven days in the company of Joseph and Evans and Bernard, two of the Wildlife Works Rangers. I was impressed by their work, their passion for the wildlife in the Project area, and the danger they face from poachers. A poaching incident occurred on my last day in Kenya, and the pain was evident on their faces. You can see the rangers at work in the Animal Planet reality TV show “Ivory Wars.”

Eco-charcoal

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Instead of slash and burn farming and chopping down forests for charcoal production, Wildlife Works offers new alternatives to citizens. These include job opportunities, smarter farming education, and alternative methods of creating charcoal. This latter effort — the creation of eco-charcoal — offers an innovative, yet pragmatic approach to fuel.

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Joseph showed us how the eco-charcoal is created. Teams clip small branches, collect fallen tree limbs, and burn them. The ash is then mixed with a pasty substance, and poured into casts for eco-charcoal bricks. The end result is a brick that burns longer and better than the charcoal most Kenyans make when cutting down trees.

Women’s Groups

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Joseph introduced us to three different women’s groups in the region. The loosely knit associations of women engage in entrepreneurial activities like producing arts and crafts that are sold in the U.S. and Europe through Wildlife Works. In all, there are 26 registered women’s groups in the Corridor, touching 550 women, or four percent of the total population.

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The women use the resulting money to build clean water tanks, buy solar lights and clean cook stoves for their households, and provide an education for their children. Husbands see the positive impact on their households and are encouraging their wives’ newfound roles in the Kasigau community.

Joseph Small

These are just some of the programs that Joseph supports in the community. Wildlife Works engages in other economic development actions such as textile production, better farming practices and more to build a sustainable future for Kasigua Corridor REDD+ Project Area.

This type of community management shows the real-world impact that such a role can have in the right situation. When local people like Joseph interact with the community and serve as a liaison for Wildlife Works, adoption of sustainability programs increases, and ultimately transforms the entire region for the better.

Disclosure: Audi paid for me to visit Africa and capture content as part of a larger documentary that will be released this fall.

Working on a Cool Documentary Project for Audi

Last week, I published several photos and social updates indicating that I had visited a landfill in the Salt Lake City metro area to help document Audi’s carbon offset program for the new A3 e-tron launch this fall. The hybrid car is a game changer for Audi, but perhaps what is most impressive is the company’s commitment to do more than just produce a sustainable car. The offset program addresses the carbon produced during the manufacturing process and the first 50,000 gas powered miles driven in an e-tron.

That brings me to the Trans-Jordan Landfill. It was an incredible experience seeing how a landfill that produces toxic methane gas – which is 25x worse for the environment than CO2 according to the EPA – turns that gas into a clean energy source.

Geoff Selfie in Landfill

I won’t lie, it smelled really bad. And the setting between two beautiful Rocky Mountain ridges was surreal, especially with seagulls flocking to peck away at the garbage. I wore a clear poncho to avoid getting pooped on by the thousands of birds. But it was in this bizarre setting that something special happens.

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These orange cones mark wells, places where parts of the landfill are full with trash and the methane is pumped out of the land. They move the gas to a facility maintained by Granger Energy on site where massive turbines turn the gas into electricity for 4500 homes in nearby Murray, UT. While toxic, the methane can be turned into a profitable source of alternative energy and help reduce our dependence on fossil fuels.

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In addition to the methane program, the Trans-Jordan Landfill employs Esther Davis (pictured below). Esther was our guide during the trip, and she helped educate us about the landfill, how it recycles, and the methane to energy program.

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Part of Esther’s job is to educate local school children. We attended a couple of the classes and watched the kids go crazy as a few larger items of trash were destroyed by bulldozers.

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These kids were pretty amazed to learn how their trash is turned into energy, and also how little their community recycles. It’s good to see a general concern for the environment in today’s youth. The sentiment provides hope for the future, particularly with my daughter Soleil. At four years old she is already concerned about the environment and wants to protect pollinators. I look forward to explaining the Trans-Jordan Landfill methane-to-energy process to her when she gets a little older.

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All in all, it was really quite amazing to see this story unfold in person. Just starting out with the Utah sunrise coming through the gas pumps on top of the landfill was incredible. Then watching the seagulls fly into the landfill to pick at the refuse while children watched the bulldozers manage our waste was esoteric to say the least. Finally, the tremendous sound of the massive turbines working to turn toxic gas into alternative energy was powerful.

The Trans-Jordan Landfill trip was part of a larger documentary film being produced by VIVA Creative on behalf of Audi. This will also include a trip to Kenya, Africa later this month to document a second project in the carbon offset program. It’s definitely an honor to be part of the team, and producing the secondary content for the effort. More to come.

Sunrise Over the Trans Jordan Landfill

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I visited Salt Lake City, documenting the Trans-Jordan landfill for Audi and their carbon offset program. I/Tenacity5 became part of the VIVA Creative documentary team producing content for the #3Degrees carbon offset program. This program offsets the first 50,000 miles of gas driving for a new Audi A3 e-tron, a new plug-in hybrid electric coming this fall.

The 4 Challenges of Cause Marketing

Downtown Chicago

Want to be my guest at the Cause Marketing Forum this May 30-31 in Chicago? The best comment wins a free registration worth $1,045.00 for a business or $795 for a nonprofit, compliments of Razoo (also cross-posted on Inspiring Generosity). A decision will be made tomorrow morning based on comments on both blogs.

Customers want brands to invest in marketing, that much is clear. There’s enough data out there that shows that people love brands that invest in their community’s general well being (skip ahead if you want to see the stats). Yet brands struggle weaving cause marketing and corporate social responsibility programs into the fabric of their marketing communications.

Some of the cause marketing problems facing corporate brands include:
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Free eGuide on Cause Marketing via Social Media

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Zoetica teamed with Network for Good to co-author Cause Marketing through Social Media, a free eGuide (you can download it here). The twenty page guide covers five basic steps:

  • The Basics
  • Frame the Campaign
  • Get People to Act
  • Build on Momentum
  • CSR In Times of Disaster

There are many types of corporate-sponsored social good campaigns of all types. Companies deploy matching grant contests that ask participants to rally the most donations for their favorite causes. Some prefer crowdsourced voting contests that reward the most popular charities with corporate grants. And others offer campaigns that ask people to pledge volunteer time, acts of kindness or donation dollars to achieve a common goal.

As the CSR movement evolves, companies will continue to leverage cause marketing initiatives to meet new, triple bottom line demands and create a halo effect for brands. The potential for online social good campaigns to achieve real impact – both in terms of return on marketing spend and return on social good – remains high, if companies are thoughtful and strategic in how they structure their cause marketing programs.

Cause Marketing is at its best when all the pieces – relevant cause, strong marketing proposition, and compelling call to action – come together. It’s difficult to do, but really worth it.

We understand the challenges and rewards of online social good campaigns and offer this eGuide to ensure that your company’s foray into online cause marketing thoughtfully achieves both your marketing goals (a positive impact on the bottom line) and your social good goals (real help for the community). If you seek to avoid the controversies that arise from misguided campaign planning and execution that can severely undermine brands in the public eye, keep reading!

P.S. Special thanks to Kate Olsen for spearheading this effort!