Posts Tagged ‘failure’

Fail Well

Posted on: May 17th, 2010 by Geoff Livingston 8 Comments

Our greatest glory is not in never falling, but in rising every time we fall. ~ Confucius

Koko Crater Trail

Many folks fail in business, and for a variety of reasons, some more common than others. In American business, particularly on the communications side, there’s a misperception that failure is bad. In fact, failure often creates the seeds of future success. Many, many people and brands demonstrate this, including Apple, Dell, Johnson & Johnson, etc., etc.

That’s why I’m thrilled to be a part of the When Failure and Criticism Are Public during DC Digital Capital Week on June 18th along with Jill Foster of Live Your Talk, Allyson Kapin of Rad Campaign, and Justin Thorp of Clearspring. It will be great to discuss failure in this setting, and ways to embrace it

A recent Paul Sloane article that Beth Kanter referred me to had one aspect of this down very well, the honorable failure. Sloane defines the honorable failure as an honest attempt at something new or different has been tried unsuccessfully.

I totally agree with this view. In fact, even successes offer lessons to be learned. I sold a company once. But a successful exit doesn’t mean it was a smashing success. In fact, many, many mistakes were made and some of them were public. I look at Livingston Communications as story book of lessons learned, good and bad that we can use to accelerate Zoetica’s success.

Where I really disagreed with Sloane was his labeling of the incompetent failure: People that fail for lack of effort or competence in standard operations. In this sense, while the person may not be right for the position, their decisions or lack of experience, in my opinion, actually engages in an honorable failure. Why? Because a failure can steer someone in the right direction, or a completely different one.

So I don’t deem dubbing someone’s failure as incompetent, regardless of how bad it was. Incompetence and such labeling continues a culture where we as a society are afraid of failure. Instead, I deem any failure an opportunity to learn a lesson or embark on a course correction. Whether we choose to pay attention to that lesson or direction is on us.

Experiential learning requires experience. And failure. Sometimes multiple failures. One of my favorite stories in the this vein came from Senator Mark Warner (R-VA), who founded Nextel. In a speech before the NVTC roughly ten years ago, he detailed how he failed as a lawyer and in two companies and in one point was massively in debt. He never gave up.

So, my friends, as the week begins, fail well.

Past Related Posts:

My Five Worst Professional Mistakes

Burying Negative News Stories and Posts

Confessions of a Start-up Junky

Keep. Moving. Forward!

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Confessions of a Start-Up Junky

Posted on: January 7th, 2010 by Geoff Livingston 22 Comments

Geoff Livingston in Palermo

Confession: Giddy joy pervades my fingertips these days. The reason? The challenge of starting anew.

See, I’m a start-up junky. And next week my two partners and I are launching our newco. I can’t wait!

I’ve been engaged in start-ups since 1996, when I joined CommunicationsNow as an editor to successfully launch several publications serving the wireless industry. Then I did a stint as media relations manager for a dot-bomb in Southern California called IPNet Solutions.

This past decade saw the successful launch of Widmeyer‘s Design & Advertising practice. After that I helped get Sage Communications‘ PR practice off the ground. And most recently, I started, built and sold Livingston Communications, a social media boutique.

The Next Venture

So with my sixth venture (second as owner), what have I learned? What five suggestions will I bring to the table that will benefit my partners and clients?

1) Do what you love! Most people hate their jobs, but if you own your own company, then that’s your fault. In fact, it’s all your fault. There’s no one to blame, so make it worth loving!

2) Love your critics/enemies, too. Plenty of naysayers out there will tell you that it will be hard, that most newcos fail, etc. This time, it’s “Well, the economy is not that great,” or “Your focus won’t yield the most cash.” These people should be seen as a) sources of information about possible weaknesses that you can address, and b) points of inspiration.

Listen to criticism even if it burns. They may be right about your offering, and don’t you want to address that?

Conversely, I always love winning when I’ve been told it’s unlikely or impossible. When I receive resistance from naysayers, it only fuels me. To me, success comes from personal commitment to achieving a goal as opposed to what other people tell me I should be or can achieve. Many times the reasons find basis in their own fears.

3) Play to your weaknesses. If you’re not good at something, own it. Then outsource it or hire people to fill that role. In this new entity, my partners’ strengths play to my weaknesses and vice versa. I am very grateful for that. Now I can focus on areas that I truly excel in.

4) Embrace failure. Most of the companies I’ve been involved with sustained themselves or were sold, so ultimate failure is not my experience. Failing is. Failure in ventures always happens, but serves as the experience necessary for improvement and excellence. The question isn’t whether you will fail or have disappointments. It’s how fast can you get up, and evolve.

5) Don’t get set on facts. Markets change, people change, situations change, everything changes. The only thing in life and business that you can be certain of is change. Be ready to handle the comings and goings of relationships and situations. Impermanence is the rule of thumb.

That’s my big five, the rest stay in my head for now. But if you’re an aspiring entrepreneur, please read Pam Slim’s Escape from Cubicle Nation. It’s the best book I’ve read on the topic.

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