Marketing Fundamentals: Blocking and Tackling

Image by Infadelic People want to win marketing and PR accolades, but they don’t even know how to communicate on a basic level. It’s a failure to block and tackle. That’s the problem with today’s marketing discussion, and why so many CMOs struggle to integrate new digital media tactics into the larger communications mix: We have many practitioners and thought leaders who talk well about one tactic like inbound marketing, but are clueless when it comes to the dozens of other marketing tactics at a CMO’s disposal. Geoff Livingston on Google+

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Why You Need a Customer Experience Officer

Image by Eyesplash Greg Verdino turned me on to a fantastic article about the rise of the Customer Experience Officer. The article rightly discusses the real trend of branding today — the comprehensive user experience. By focusing on the comprehensive user experience, research shows brands strengthen return on investment (ROI). Geoff Livingston on Google+

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Marketing in the Round Infographic: The Tip of the Iceberg

Marketing in the Round Infographic Today, Gini Dietrich and I launch Marketing in the Round in Chicago with a virtual (1 ET) U-Stream book bomb and a live (5 CT) networking event! Read Gini’s post here about how the book happened. Immersed in the era of visual media, what better way to start the day than with an infographic of statistics used in the book (also available directly on Flickr and Scribd). The RAD Campaign designed infographic demonstrates how today’s online marketing conversation, actual business expenditures, and business selection of tactics are not in synch. Geoff Livingston on Google+

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What Comes First, Multichannel Integration or Social Business?

Image by ephy1 Most of the online hype about organizational social media adoption revolves around the “social business” craze. In my conversations, most businesses say they’re grappling with the multichannel integration into marketing. It begs the question, “What will come first, the full integration of social media into the marketing wheelhouse or the widespread rise of socially-enabled enterprises?” Last January, we debated whether social business was BS or reality. It’s a good question, and one that’s still not fully answered in my mind. Geoff Livingston on Google+

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Six for Six

Image by slgckgc Next Monday marks the six year anniversary of my first blog post. As I’m blogging less these days, I decided my final post of this year with six reflections based on my experiences over these years. Here are my observations about social media, blogging and marketing based on my journey: 1) The Idealism of Better Business Through Social When I began blogging, I believed in The Cluetrain Manifesto. Its raw message that businesses would be forced to act better thanks to social media spoke to me. Cluetrain inspired hope that conversations could change the very fiber of business in favor of people. I was full of passion for that change, and my first book Now Is Gone […]

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Book Title Revealed: Marketing in the Round

This post is co-written by G Squared (Gini Dietrich and Geoff Livingston). Guess what?!? We finally get to talk about our new book! We joked, early on, that it’s not nice to tell prolific bloggers they can’t write about what they’re writing about. It’s been a challenge, that’s for sure. It’s time to let the cat out of the bag with our book now listed on Amazon and Barnes & Noble. Special congratulations again to Gini, who is making her first appearance as a published author. Her post today on Spin Sucks discusses some of the feeling that comes with that. Generally, Gini’s ability to market has been eye opening. She is stellar, and deserves to be one of the […]

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