Marketers need to harness media convergence and integrate to maximize the impact of their various communications, on and offline.
Convergence has been brought about by the arrival of mobile and social media. The combination has empowered customers to access the Internet anywhere and discuss it.
The resulting anytime anywhere access to the Internet breaks the isolation of any one type of media form, including radio ads in the car and newspapers in a local subway.
Convergence creates the need to integrate, the process in which all communications from a company or organization — regardless of form — work together to present a unified brand experience for a customer. Integration yields more leads, creating better ROI for marketers. It includes cross promotion of ideas, themes, and calls to action, including participation in social media.
A recent CMO Council study showed that only 9% of respondents believe their interactive marketing efforts are highly evolved and integrated. This online integration issue doesn’t even consider integrating marketers’ efforts in the traditional advertising, public relations and direct marketing disciplines. Continue reading →
It is the final day to enter and win one of 10 free autographed copies of Marketing in the Round on Goodreads! As a special treat, co-author Gini Dietrich will autograph the books, too! So what are you waiting for? In addition, Gini will be our guest hostess for this post, and moderate all comments. Enjoy your time with one of the social web’s best!
One of the most common questions Gini and I got during our book tour last Spring was why did you call the book “in the Round?”
We needed to figure out a way to convey the of a convening of the marketing function. The collective meeting unites disparate departments and silos in and out of the marketing function to integrate multichannel strategies.
So we took a card out of the theatre world, and dubbed the meeting, “Marketing in the Round.” Continue reading →
People want to win marketing and PR accolades, but they don’t even know how to communicate on a basic level.
It’s a failure to block and tackle.
That’s the problem with today’s marketing discussion, and why so many CMOs struggle to integrate new digital media tactics into the larger communications mix: We have many practitioners and thought leaders who talk well about one tactic like inbound marketing, but are clueless when it comes to the dozens of other marketing tactics at a CMO’s disposal. Continue reading →
The CMO Survey Reveals the Social Media Integration Gap
A few recent studies opened the CMO kimono, offering a glimpse into the top concerns on lead marketers’ minds. Not surprisingly, two primary issues are integrating social in a meaningful way into the larger marketing suite of tools (less than 10% in two studies think they’ve done it), and finding better analytics for measurement. Continue reading →