apology

Hope for Better Conversations

by Geoff Livingston
September 10, 2010September 10, 2010

by Beth Harte and Geoff Livingston So we know what we don’t want to hear about any more. How about increasing the volume on some conversation that push people to think or act more mindfully, bettering our professions, our societies,… Read More »Hope for Better Conversations

The El Show Episode #35: The Effective Apology

by Geoff Livingston
June 15, 2010June 15, 2010

Episode 35 of the El Showfeatured business book author John Kador, who most recently authored Effective Apology, a guidebook to apology. This was timely given my panel at DC Week this Friday on Public Failure as well as the ongoing… Read More »The El Show Episode #35: The Effective Apology