My former colleague Andrea Weckerle is organizing a fundraiser to build a Civilination Academy for Online Conflict Management. She asked me to help, given my past history, and of course I am delighted, so welcome to the second Punish Geoff Fundraiser: Civilination! I have struggled with civility since I started blogging in 2006, and began openly discussing the matter over […]

“The lady doth protest too much, me thinks.” Hamlet, Act III, scene II Image by M Hillier When you engage in questionable acts, sometimes you or your organization have to set the facts straight to protect brand reputation. Many individuals and some brands tend to want to over-defend themselves. Instead of removing the tarnish, strong defenses can do the opposite, […]