business

Eating Dog Food

It’s one thing to engage in criticism, it’s another thing to become a demonstrative example. I am committed to eating our own dog food at Tenacity5.

Let Go

Offended parties often become prisoners of their own angst. Forgiving and letting go can free them.

The No Fly Zone (Except Exodus)

Like most entrepreneurs, my business will be coasting through these weeks with one exception. I’ll be giving Exodus away for free on the Kindle from December 24 through the 28th.

Automation Is Everything But the Machine

When brands move to adapt automation they would be wise to remember the holy grail, a great customer experience that is seamless. They should treat automation as a means to end, a way to communicate and deliver their very human commitment to their customers.