Clarifying Views on Faith
Every single one of us is capable of rationalizing wrong with ideologies and belief systems. This is true for every human, and there are many ideologies — not just religious ones — that can be used to justify wrong doing.
criticism
Haters Hate and I Choose to Listen
It’s what top bloggers and community managers say when they interpret criticism to be nasty and inappropriate.
In the case of trolls that deliver aggressive comments that border on threats or worse, you have to agree with them. This post is about the haters, the ones that deliver criticism in harsh ways that irks the recipient, but doesn’t necessarily equate to trolldom.
Brands and bloggers alike need to listen to harsh critics. Sometimes these people are right in spite of their methods.
The Fallacy of a Strong Defense
“The lady doth protest too much, me thinks.” Hamlet, Act III, scene II Image by M Hillier When you engage in questionable acts, sometimes you or your organization have to set the facts straight to protect brand reputation. Many individuals… Read More »The Fallacy of a Strong Defense
When Hate Turns to Apathy
The only thing worse than haters is silence. In the attention economy, losing wholesale support from vocal minorities as a result of shunning them — even publicly mocking them — is a worst case scenario. Isn’t that what companies and… Read More »When Hate Turns to Apathy
Imperfection
Image by Richard Cocks Have you ever reviewed a piece of your work and shuddered afterwards? Do you get mad when one person criticizes something you invested a great deal of time on, even though dozens of others laud the… Read More »Imperfection
What ARE Influencers Good For?
The influencer hype bubble overvalues the role of popular digital voices in an online marketing program. Influencer attention can’t sustain a community over the long term, and using them often fails to produce strength of online community and actual business… Read More »What ARE Influencers Good For?
Thoughts from Conversation with Klout CEO Joe Fernandez
Ace Blogger Seth Godin doesn’t participate on Twitter, but has a Klout score of 70 in large part due to retweets and mentions. This phenomena typifies what Klout calls the Warren Buffet problem. Yesterday, Read Write Web published the larger… Read More »Thoughts from Conversation with Klout CEO Joe Fernandez
Linkbait and Monopoly: Responding to Your Criticism
What’s good for the goose is good for the gander as they say. In that spirit, I have received and listened to several complaints from readers, friends and spectators over the past few days. Some of the criticism was fine… Read More »Linkbait and Monopoly: Responding to Your Criticism