Every single one of us is capable of rationalizing wrong with ideologies and belief systems. This is true for every human, and there are many ideologies — not just religious ones — that can be used to justify wrong doing.
It’s what top bloggers and community managers say when they interpret criticism to be nasty and inappropriate.
In the case of trolls that deliver aggressive comments that border on threats or worse, you have to agree with them. This post is about the haters, the ones that deliver criticism in harsh ways that irks the recipient, but doesn’t necessarily equate to trolldom.
Brands and bloggers alike need to listen to harsh critics. Sometimes these people are right in spite of their methods.
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Ace Blogger Seth Godin doesn’t participate on Twitter, but has a Klout score of 70 in large part due to retweets and mentions. This phenomena typifies what Klout calls the Warren Buffet problem. Yesterday, Read Write Web published the larger… Read More »Thoughts from Conversation with Klout CEO Joe Fernandez
What’s good for the goose is good for the gander as they say. In that spirit, I have received and listened to several complaints from readers, friends and spectators over the past few days. Some of the criticism was fine… Read More »Linkbait and Monopoly: Responding to Your Criticism