I posted a logo contest on Facebook this past Friday for Lady Soleil. Almost half of the feedback was negative. In total, 80 plus comments were delivered, some friends just giving love, many friends criticizing the logos. Here are the critiques: Lady Soleil is a bad name Sun logos are obvious and cheesy The combinations make you look like a) […]

Image by pixel8 Haters gonna hate. It’s what top bloggers and community managers say when they interpret criticism to be nasty and inappropriate. In the case of trolls that deliver aggressive comments that border on threats or worse, you have to agree with them. This post is about the haters, the ones that deliver criticism in harsh ways that irks […]

The only thing worse than haters is silence. In the attention economy, losing wholesale support from vocal minorities as a result of shunning them — even publicly mocking them — is a worst case scenario. Isn’t that what companies and bloggers are asking for when they coldly dismiss disagreeing voices wholesale as haters? Certainly, to some extent, the “Haters Going […]