“When people try to tell you who you are, don’t believe them,” Maria Popova. Remember, other people have their own agendas. Look within for the answers.

In graphic design and visual arts, artists use negative space to emphasize their subject. The same could be said of words, in particular stories where you leave enough to the reader’s imagination so they can enjoy the novel, essay, short story, or whatever it might be. I received this nugget of knowledge at WorldCon last August. Stina Leicht mentioned applying […]

Have you seen Jimmy Kimmel‘s Mean Tweets skit yet? I finally did when the NBA version came out a week ago (below). The tongue-in-cheek celebrity response to Twitter’s raucous social media culture pierces through a lot of hubris. Mean Tweets says what many of us involved in online community management feel. Life as an online community manager, blogger or personality […]

Image by Rain So why do serial complainers lose credibility on and offline? We all know these people, the kvetch or worse, the troll, the person that always brings a storm cloud whenever they discuss an issue. Publicly everyone listens, privately they get dismissed on the back channel as a hater or worse. Eventually, people stop listening all together. The […]

Image by Sabrintha Linda You know the old glass is half full metaphor. Well, that applies to the way we talk about and critique others. We can support the strong points someone offers, or we can tear them up. This is particularly true of teams, communities and other group activities. Harvard Business Review ran a great piece by Rosabeth Kanter […]